Store 4 You – FAQ

1. Ordering & Payment

Q: How can I place an order?

A: Simply browse our collection, add books to your cart, and proceed to checkout. You can complete your purchase using various payment methods.

Q: What payment methods do you accept?

A: We accept credit/debit cards, UPI, net banking, and digital wallets for secure transactions.

Q: Can I modify or cancel my order after placing it?

A: Orders can only be modified or canceled within 24 hours of placing them. Contact our support team as soon as possible for assistance.

2. Shipping & Delivery

Q: Where do you deliver?

A: We deliver across India.

Q: How long does delivery take?

A: Our standard delivery time is 4-7 business days based on your location.

Q: How can I track my order?

A: Once your order is shipped, you will receive a tracking link via email/SMS.

3. Returns & Refunds

Q: What is your return policy?

A: Returns are accepted within 7 days of delivery if the book is in its original condition.

Q: How do I request a refund?

A: To initiate a refund, contact us with your order details. Refunds will be processed within 4-7 days after we receive the returned item.

Q: What if I receive a damaged or incorrect book?

A: If your book arrives damaged or incorrect, report it within 48 hours of delivery for a replacement or refund.

4. Account & Support

Q: Do I need an account to place an order?

A: No, you can checkout as a guest. However, creating an account allows you to track orders and manage your wishlist.

Q: How can I contact customer support?

A: You can reach us at:
📧 Email: [Your Email]
📞 Phone: [Your Contact Number]